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Customer knowledge management via social media: the case of Starbucks
Showing live article 59 of 162 in channel 4043011
Article Details:
Author: literatinetwork@emeraldinsight.com (Alton Y.K Chua, Snehasish Banerjee)
Language: English
Channel Number: 4043011
Article Number: 59
Date: March 28, 2013, 5:00 pm
URL: http://www.emeraldinsight.com/journals.htm?issn=1367-3270&volume=17&issue=2&articleid=17084699&show=abstract
GUID: http://www.emeraldinsight.com/10.1108/13673271311315196
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