Abstract
Purpose - The objective of this study is to identify the factors that affect CoP activation and performance variables obtainable through CoP activities, and to gain greater insight into their relationships and the mechanisms. In particular, we intend to illustrate the role of perceived risk factor for the loss of uniqueness of one’s own knowledge in terms of their influence on CoP activities. Design/methodology/approach - In this study, we divided the human behaviors into on-line and off-line CoP activities and adopted affirmative affect and social norm from the Triandis model. In addition, we considered perceived expectation, perceived risk, and organization support as independent variables. These would accelerate on-line and off-line activities in the community of practice. We considered relationship commitment and individual performance in the context of performance evaluations via CoP activities. We developed a structural equation model with research variables and hypotheses.Findings - As the consequence of our empirical assessment of the variables influencing the on/off-line activities of a CoP, social norm, perceived expectation, perceived risk, and organizational support showed significantly influential relationships with online activity, As the consequence of our empirical assessment of the variables influencing the on/off-line activities of a CoP, social norm, perceived expectation, perceived risk, and organizational support showed significantly influential relationships with on-line activities, and affirmative affect, perceived expectation, and organizational support evidenced significantly influential relationships with off-line activities. However, with regard to on-line CoP activities, affirmative affect was not shown to be significant. As to off-line activities, perceived risk was not shown to be significantly influential, while it was determined to significantly influence on-line activities in a negative direction. Originality/value - The results of this study demonstrated that on/off-line CoP activities were significantly influential in terms both of relationship commitment and individual performance.
Purpose - The objective of this study is to identify the factors that affect CoP activation and performance variables obtainable through CoP activities, and to gain greater insight into their relationships and the mechanisms. In particular, we intend to illustrate the role of perceived risk factor for the loss of uniqueness of one’s own knowledge in terms of their influence on CoP activities. Design/methodology/approach - In this study, we divided the human behaviors into on-line and off-line CoP activities and adopted affirmative affect and social norm from the Triandis model. In addition, we considered perceived expectation, perceived risk, and organization support as independent variables. These would accelerate on-line and off-line activities in the community of practice. We considered relationship commitment and individual performance in the context of performance evaluations via CoP activities. We developed a structural equation model with research variables and hypotheses.Findings - As the consequence of our empirical assessment of the variables influencing the on/off-line activities of a CoP, social norm, perceived expectation, perceived risk, and organizational support showed significantly influential relationships with online activity, As the consequence of our empirical assessment of the variables influencing the on/off-line activities of a CoP, social norm, perceived expectation, perceived risk, and organizational support showed significantly influential relationships with on-line activities, and affirmative affect, perceived expectation, and organizational support evidenced significantly influential relationships with off-line activities. However, with regard to on-line CoP activities, affirmative affect was not shown to be significant. As to off-line activities, perceived risk was not shown to be significantly influential, while it was determined to significantly influence on-line activities in a negative direction. Originality/value - The results of this study demonstrated that on/off-line CoP activities were significantly influential in terms both of relationship commitment and individual performance.